Our commitment to your privacy
Client Acquisition Co. Pty. Ltd. is committed to protecting the privacy of individuals and businesses who interact with us. This Privacy Policy explains how we collect, hold, use, disclose and safeguard personal information in accordance with the Australian Privacy Principles (APPs) set out in the Privacy Act 1988 (Cth).
What information we collect
We collect personal information that is reasonably necessary for us to provide our business and consulting services. This may include:
- Your name, business name and position;
- Your email address and other contact details you provide to us;
- Information about your business, objectives and service requirements;
- Enquiry and correspondence records, including messages sent via our website;
- Billing and invoicing information where you engage our services.
We do not collect sensitive information (such as health, racial, political or religious information) through this website. We do not knowingly collect information from children.
How we collect information
We collect information directly from you when you complete a form on our website, send us an email, request a quote, or otherwise communicate with us. We may also collect basic technical information such as browser type and pages visited through standard website analytics, which is used in aggregate form only.
Why we use your information
We use personal information to:
- Respond to enquiries and provide requested quotations;
- Deliver our professional business and consulting services;
- Manage client relationships, invoicing and record keeping;
- Improve our website and service offerings;
- Meet our legal and regulatory obligations, including under Australian taxation and corporations law.
Disclosure of your information
We do not sell or rent personal information. We may disclose information only to service providers who assist us in operating our business (such as email and hosting providers), professional advisers, or where required or authorised by law. Where information is disclosed to third-party service providers, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.
Overseas disclosure
Some of our service providers may store or process data outside Australia. Where this occurs, we take reasonable steps to ensure the recipient handles your information in accordance with the APPs.
Data security
We take reasonable steps to protect personal information we hold from misuse, interference, loss and unauthorised access, modification or disclosure. This includes access controls, secure password practices and appropriate technical safeguards. When information is no longer required, we destroy or de-identify it in accordance with legal retention requirements.
Access and correction
You may request access to the personal information we hold about you, or ask us to correct information that is inaccurate, out of date or incomplete. We will respond to access and correction requests within a reasonable timeframe.
Opting out of communications
If you receive communications from us and no longer wish to do so, you may ask us to stop at any time by emailing ceo@clientacquisitioncoltd.online. We will act on opt-out requests promptly.
Cookies
Our website may use cookies and similar technologies to enable core functionality and understand how visitors use the site. You can control or delete cookies through your browser settings; doing so will not prevent you from accessing our website.
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. The current version will always be published on this page.
Questions, complaints and contact
If you have any questions about this Privacy Policy, wish to exercise your rights, or would like to make a privacy-related complaint, please contact us:
- Email: ceo@clientacquisitioncoltd.online
- Client Acquisition Co. Pty. Ltd., ABN 95 703 166 036, Melbourne VIC
- Website: https://clientacquisitioncoltd.online
We will acknowledge your complaint promptly and aim to resolve it within 30 days. If you are not satisfied with our response, you may escalate the matter to the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au.
This Privacy Policy was last reviewed in accordance with our internal policy schedule. For details about the terms that govern our services, please see our Terms of Service.